Description
This WAMS exclusive allows for a factory correct retrofit of a BRAND NEW (full warranty) fully programmed 12.3″ Full LCD Instrument cluster found in the 2022.5+ up-level version of your Pickup into your 2022.5+ 1500 Silverado or Sierra as well as 2024+ 2500/3500 Silverado or Sierra. Please make sure you read the ENTIRE Description / FAQ prior to ordering.
This product is 100% custom to your vehicle and options and can be tweaked for mods such as added HUD hardware retrofit etc. (when available).
We setup all clusters for Navigation regardless as it will allow you to turn off the speed limit menus and simply enable them if you retrofit navigation. We’ve found this to be the simplest method to make everyone happy and negate the need to send the unit back for additional programming should a navigation upgrade become available down the line.
While your unit will arrive completely pre-programmed after installation you will also need to have a quick and simple (less than 5 minutes total time once setup and connected in vehicle) final marriage procedure done by a GM dealership or shop with access to GM Techline Connect. We provide detailed instructions in the box on how to accomplish this to give to the dealer and it’s a very simple to the point procedure but necessary due to the enhanced security on these vehicles (and modules).
This upgrade is for IOR equipped lower trim trucks such as Sierra Pro, Silverado W/T and Silverado Custom. The IOR radio does not have the ability to drive the Navigation, Media or Phone menus and as such those will not be present.
**THIS PRODUCT IS FOR 2022.5+ 1500 AND 2024+ 2500/3500 PICKUPS IT WILL NOT WORK ON ANY OTHER APPLICATION. DO NOT EMAIL AND ASK IF IT WILL BECAUSE IT WONT. THERE WILL BE RESTOCKING FEES IF YOU ORDER THIS FOR A NON-REFRESH TRUCK DESPITE NUMEROUS WARNINGS HERE NOT TO**
PLEASE NOTE: These units are special order and subject to varying lead time beyond our control. This product is NOT compatible with 2019-2022.1 1500 or 2020-2023 2500/3500.
Click HERE to read the Global B Product & Service Disclosure
FAQ:
Q: How does this work?
A: You place an order for a cluster using the menus above based on your trim preference. Most people will get the normal Chevrolet/GMC offering with the silver bezel. If you have a Sierra and want the light up GMC logo on the bezel you may opt for the “Denali” Style selection which also has a glossy piano black bezel. Upon delivery you will need to install the unit and then go directly to a GM Dealer (or other shop with Techline Connect access) run a quick final setup procedure; instructions will accompany the unit.
Q: How do I determine if I have a Refresh truck?
A: This product is specifically for the 2022.5+ T1 Refresh Trucks. If you have a 2022.5 1500 you can verify if you have the refresh by simply checking your RPO’s for “J22” or if the last 8 of your vin starts with “NG5” or “NZ5” or higher for example “NG6” or “NZ6” etc. you have a refresh truck. There are some lower trim level 2022.5+ Trucks that appear to have the previous generation interior/electronics this is not the case as everything electrical subsystem wise has been refreshed. This is the intended target for this product. This also will work on ALL 2023+ 1500 or 2024+ 2500/3500 trucks.
Q: Do I need steering wheel controls to use this cluster?
A: Yes you need factory (or properly retrofit) steering wheel controls to interact with the menus on these units. Adding this cluster along with the proper steering wheel controls and harness from HarnessDR.com found HERE adds full audio steering wheel controls as well as cluster controls to boot for IOR equipped trucks! Please make sure you have a dealer confirm your steering wheel selection using the parts catalog.
Q: I installed a steering wheel and this Cluster and everything works except my Cruise Control doesn’t work? You have a Global A steering wheel; we’ve seen this numerous times. You can confirm this by removing the left hand switch pack and look for the writing “Global A” on it. You need a Global B wheel which a dealer can find for you using the parts catalog.
Q: Do I need to change any trim for this cluster to fit?
A: No you do not. There may be SLIGHT gaps at the side/top corners between the cluster bezel and the Cluster Hood that goes around it however once installed without the ability of light to go through them they should not be very visible. You can also trim the cluster hood stops to bring it in even closer if you wish. The cluster hood is a relatively cheap part ($20 or so) so consider grabbing a spare and modifying that one. There also two super small gaps at the bottom corners that dont look out of place at all. This was the best solution/compromise we could come up with and still keep the pricing in line with our other offerings even though the labor on our end is significantly higher.
Q: Can you do this for Export (Metric clusters)?
A: Yes. Being Digital that is all programming.
Q: Ok can you make the 12.3″ all digital unit work in the 2019-2022.1 1500’s or 2020-2023 2500/3500 trucks?
A: No. Those utilize an entirely different electrical architecture. Please dont email asking this the answer isn’t going to change.
Q: Will this work for my SUV?
A: No, this is for Pickups only there is a different offering in the shop for applicable SUV’s.
Q: Will I lose any features?
A: No you should not lose any features that you had before however due to changes in operation certain functions may operate differently and we’ve tried to detail any of those here in these FAQ’s.
Q: Will I gain any features?
A: You may gain some features as the 12.3″ clusters have slightly different menus. If you have added FACTORY options that your truck didn’t have please put what you have added in the notes section.
Q: What is the HUD Retrofit Option?
A: This enables the unit to drive a heads up display. Yes it can be installed no we do not provide support for that end of it but you should reach out to HarnessDr.com for wiring harness info to make that switch. If you have forward collision alert and are not 110% set on doing the HUD upgrade we recommend you do NOT choose this option as it will disable the LED Forward Collision Alert indicator. The HUD Retrofit option will be available following launch; DO NOT ORDER THIS NOW IF YOU WANT TO DO A HUD RETROFIT. We would like to get the “vanilla” orders out of the way first so if you want HUD retrofit support please wait until that option is showing under this item.
Q. Why don’t you ask for my Mileage? What happens to my odometer?
A. Your odometer will sync to your vehicle during setup at the correct current milage.
Q: What about my engine hours?
A: These will be carried over during setup as well.
Q: My MPG/Range at install is WAY off is that normal?
A: Completely Normal! The new cluster has no baseline yet. You should start to see it normalize (or be close to completely normal) after one full tank of fuel has been consumed and the vehicle filled up. The remote app may take longer to normalize as it uses a “lifetime” MPG reading.
Q: Do I need to send in my factory cluster?
A. Nope! We are sending you a factory fresh unit.
John Szuflita (verified owner) –
Works flawlessly. It makes the truck so much more fun to drive. This is the 2nd WAMS product I have used and have to say totally satisfied!
Bert (verified owner) –
Was waiting patiently for WAMS to come out with a cluster upgrade for the refresh trucks, and it has paid off. This cluster is amazing in my regular cab W/T trim level .Even better than expected. Installation was easy.The dealer wanted to charge $200 for the setup, which is not terrible, but I did the setup myself instead with the GM MDI 2 tool through Techline Connect, and some tech support from the WAMS crew, (whom will walk you through any snag you come across,with an immediate response to your questions) this setup was smooth and painless.Many thanks to the WAMS Gang and their 1st class expertise.highly recommend ⭐️⭐️⭐️⭐️⭐️
Pedro Madrid (verified owner) –
Order arrived quickly and well packaged. The dealer had some trouble installing but WAMS responded quickly, even on a Saturday. Once installed it looks amazing, works well, and makes the truck feel a lot more modern. Extremely happy to get media controls for the radio as well.
Stephen Kluth (verified owner) –
Thank you WAMS!! This is truly amazing, and I couldn’t be happier with the outcome. Installation was a breeze and took me only about an hour to swap out the steering wheel and cluster. I had my local dealership do the final install steps (No issues at all here, went very smooth) and they only charged me $150… so I can’t complain. The only issue I am running into right now is my own fault, I purchased the wrong steering wheel so only the right-side cluster and audio controls are working but the correct wheel is coming so soon and I will have all functionality as soon as that is installed. Again, thank you for all your support and the customer service team couldn’t have been any better!
Scott Gerardi (verified owner) –
Thank you to WAMS for offering such a great product. The new digital cluster and features look and function great. It’s nice to have radio/phone controls in my truck. I had a bit of an issue with the steering wheel configuration that the dealership was useless helping me. WAMS tech support answered every email promptly and we worked together to solve the problem. As happy as I am with the product, I’m 10 times happier with the customer service provided by WAMS! Do not hesitate to buy any product with confidence from WAMS
Matthew Rodriguez (verified owner) –
Such an amazing product they offer! The wait time wasn’t long at all to recieve it and everything works like a charm!!! If you’re looking to revamp or want to upgrade your vehicle they offer a wonderful option.
Chad Erwin (verified owner) –
Thank you to WAMs for this product. Got it installed in my 2024 Silverado 1500 W/T along with new leather wrapped steering wheel with radio controls. I purchased a VNCI MDI2 device, downloaded and purchased a vin on TLC and performed the necessary steps myself, not for the faint of heart! It’s like an entirely different truck now! 5 stars to WAM
MARK TAGGART (verified owner) –
Thank you so much WAMS! This was EXACTLY what I needed. I needed to upgrade my steering wheel to have radio control and needed to upgrade the cluster along with it for the upgrade to work in my 2023 Silverado. This worked perfectly!
yaj-920 (verified owner) –
Loved the cluster in my 2024 Chevy Silverado 1500 custom trail boss! Made this truck fun to drive, I had to buy another one due to first dealership who didn’t fellow instructors. Second cluster but I went to a different dealership when I got there I made sure I talk to the technician myself and ask him if he understand it. And man this cluster looks so clean.