By Placing an order on this website (www.whiteautoandmedia.com) you the consumer are entering into a legal binding contract with White Automotive and Media Services (henceforth known as “WAMS”) and hereby agree to our Store Policies, understand the current Processing and Lead Times as well as the following Terms and Conditions:

1.) WAMS products are intended for off road use only.


2.) WAMS does not warranty the durability/longevity/effect of any Module Programming on any portion of the consumer’s vehicle. This includes but is not limited to:
a. Any and/all engine components
b. Wiring
c. Emissions
d. Engine failures
e. Loss of vehicle control
f. Instrumentation inaccuracies
g. Transmission failures
h. Factory warranty claims.
i. ECU of any kind hardware and/or related wiring


3.) While WAMS products undergo incredibly lengthy and detailed testing, all liability and any possible issues arising are implied to be at the consumer’s expense.

4.) WAMS will NOT be held responsible for any liability/detrimental effects/expenses that occur from installing any product or service.
 

5.) If you are not comfortable installing the item, items or service(s) you purchased from WAMS DO NOT INSTALL THEM YOURSELF. Please have a competent professional install them. WAMS is not liable for damages or any other condition resulting from improper installation of our products.     

6.) VCIM/Bluetooth Retrofit Programming: Please note that while we will complete our normal contracted programming on your shipped in VCIM module it will REQUIRE OnStar to complete the setup and transfer on their end. At this point we have completed our service to you as it is out of our hands at that point and we have completed our work that we were paid for. It is solely up to the technician/rep on that particular call to transfer service and many do not know how to do it between generations of hardware and may require multiple calls to OnStar tech support as well as case escalation. In other words we will not issue refunds or be held liable if OnStar can’t or won’t complete the conversion this is at your own risk however we have had great success most of the time. We also have no way to fully test these units so if you ship in a faulty one we are happy to reprogram another one at no charge (buyer pays shipping) but again we have completed what you contracted and paid us to do.   

7.) Purchaser is solely responsible for ALL fees associated with importing any WAMS goods into their country or any fees associated with shipping in modules for service. This includes but is not limited to: Brokerage fees, import duties, tariffs and taxes.

8.) If the purchase is using a freight forwarder any damage to the shipment must be claimed to the freight forwarder. We are unable to provide any shipping insurance past the delivery point in the United States. Obviously the next leg of the journey is far longer than the one from our location to the US freight forwarder and far more likely to damage the item due to handling.

9.) In the event of a shortage of a certain part number hardware WAMS may at our expense substitute a different part number in lieu of the out of stock unit. WAMS will bear the expense to bring the substituted unit up to the exact specs of the unavailable unit as to make sure there is no difference in operation, function or warranty status.