Contact Us

White Automotive & Media Services specializes in OEM-integrated vehicle electronics, VIN programming, and factory infotainment systems.

Before contacting us, we recommend first browsing our shop by vehicle and reviewing the product or service you are interested in. Please take a moment to scroll down and read the full detailed product description (and FAQ if applicable).

Many common questions are already answered there — we have spent many hours documenting installation details, compatibility information, installation notes, and system behavior to help customers get accurate answers as quickly as possible.

Order Status Questions
If your inquiry is related to order status, please review our Current Processing & Lead Times page first. The same information is also available in your account dashboard under My Account → Orders, where you can view the current status of your order at any time.

When to contact us
Please contact us if you:

Have reviewed the product description / FAQ but still need additional information
Need help with something not listed on the website or shop, such as a custom application
Are an existing customer needing WAMS product support
Have reviewed the Current Processing & Lead Times page but still need help with an order-related issue

These steps allow us to provide accurate, VIN-specific answers quickly while avoiding unnecessary back-and-forth.

If you still need assistance after reviewing the information above, we are happy to help. Please complete the form below and include the relevant details so we can properly assist you.

Hours: 9AM – 5PM Eastern Monday through Friday
Phone Number

Name *

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Email *

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Vehicle VIN *

A valid VIN is required. Requests without a VIN cannot be processed.

Need help finding your VIN? It is typically located on the driver-side dashboard (visible through the windshield), on the driver door jamb label, or on your registration / insurance card.

Reason for Inquiry: *

Product / Service – I have read the *ENTIRE* detailed product description / FAQ but still need additional information.
My question is related to something not listed on the website or shop (such as a custom application).
My question is regarding order status – I have reviewed the "Current Processing & Lead Times" page.
WAMS Product Support – Existing Customers Only
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Subject *

Message: *

Please include key details such as your vehicle, product, and symptoms so we can assist you quickly.

Attachments:

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.

For adding pictures or documents to your inquiry.

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