Nearly everything we supply is VIN-programmed or vehicle-specific GM electronics. Before shipping, many parts must be configured for your specific vehicle and warranty registered with GM. This ensures that the components you receive are correctly matched to your vehicle and supported under the appropriate GM warranty coverage. A portion of this process involves manufacturer registration and programming steps that occur outside of our direct control and can account for approximately 50–75% of the total processing time listed below.
Please scroll to the bottom of this page for the most current backorder status updates.
To help keep orders moving as quickly as possible, we kindly ask customers to allow the processing times listed below before requesting order updates. Responding to status inquiries during the quoted processing window can slow down order handling for everyone.
This list is updated within minutes of us receiving any kind of status updates for backorders so it will always be the most current. If the date hasn’t changed that means the processing time and backorder status has not changed.
We sincerely appreciate your patience while we prepare your order.
Last Updated: 4/22/26 8:00PM
Most Electronics (screens, clusters, CarPlay kits, modules etc.): Approximately 6–8 Business Days*
Most Parts (non-electronic components such as steering wheel kits): Approximately 6–8 Business Days*
Most Services (where you are shipping parts to us for programming): Approximately 5–7 Business Days**
Custom Module Programming (the “Custom Module Programming” item in the shop located HERE): Approximately 2 Weeks**
*Processing times do not include U.S. holidays and do not apply to preorder or backorder products. Global B applications typically require additional processing time.
**For ship-in services, the processing “clock” begins when your parts arrive at our facility, not when the order is placed. Posted times do not include shipping or transit time, or traditional U.S. holidays (both actual and observed).
BACKORDERS:
The list below reflects the most current information available from our suppliers. As soon as we receive updated information it is posted here, and backordered items are prioritized for processing as soon as inventory arrives.
4.2″ Clusters for IOR Steering Wheel Controls: These units are frequently placed on backorder by the OEM supplier. Unfortunately, estimated arrival dates are not typically provided and delays can sometimes extend several months. Customers who prefer not to wait may choose to upgrade to a High Country or Denali cluster. Please contact us if you would like to discuss that option.
2022.5–2026 Global B Steering Wheel Upgrade Kits: Leather GMC steering wheels are currently on backorder as noted in the product description GM is showing mid Mid May to Early June currently.
High Country and Denali Clusters (T1): The following units are currently on backorder:
2020–2023 US Spec Denali and High Country Diesel (L5P and LM2)
2020–2023 US Spec Gas Denali (with and without Auto Stop)
2020–2023 US Spec Gas High Country (No Auto Stop)
2021–2024 T1 SUV RSE Replacement Screens: 2021 Right/Passenger-side units have finally started arriving! GMESC got our first batch today and we will begin shipping them to customers next week. 2022–2024 Driver/Left side units have arrived and will begin shipping on 4/27.
IOK Radio Upgrades for T1 SUV: These finally have an in transit status. We anticipate seeing these by mid May.
2020-2024 Global A IOS, IOU and IOT Replacement CSM’s and Wireless CarPlay upgrades for all models: These are on Global backorder as you’re aware. We have received a status update for 2021-2024 Global A IOS/IOU units (Wireless CarPlay Kits with Base Audio) stating they are in transit to GMESC so we expect to see these by mid May. IOT units are likely right behind those if Harman follows their normal production cadence. We are again covering the increase in price on these units for our customers who have backorders.