While most of our customers understand it bears repeating; this is not Amazon. Nearly every single thing we sell is custom programmed to your specific vehicle and its content. EVERY part that we supply gets warranty registered to your vehicle from GM etc and as far as we are aware we are the only company that does this; and it takes time. We have been processing orders generally 7 days a week (many of us working 100 hours a week) for the past three years to meet demand amid labor, chip shortages and supply chain interruptions. Contacting for order updates during the quoted period below just slows down processing for everyone; your patience is appreciated while we process your order! 🙂

Updated: 3/15/24 9:10AM

Most Products* (where we are providing pre-programmed parts to you): Approximately ~1-2 Weeks
Most Services (where you are shipping us parts to program for you): Approximately ~2-3 Weeks
Custom Module Programming (the “Custom Module Programming” **ITEM** in the shop located HERE): Approximately ~3-4 Weeks**

*Global B Applications take CONSIDERABLY more time than anything else we offer. This lead-time does not apply to any Preorder or Backorder products.
**For ship in services the processing “clock” starts when the order arrives to us NOT at the time you order; all posted times do not include shipping/transit time or Traditional US Holidays both actual and observed.

PLEASE NOTE THAT ANY INDIVIDUAL ITEM BACKORDER BELOW IS DUE TO THE GLOBAL CHIP SHORTAGE AND/OR MANUFACTURER LABOR / LOGISTICS DISRUPTIONS OUT OF OUR CONTROL. WE ARE WORKING AS DILIGENTLY AS POSSIBLE TO UPDATE THE STATUS OF EACH ITEM AS WE GET UPDATES BUT REST ASSURED AS BACKORDERS COME IN THEY ARE EXPEDITED THROUGH PROCESSING TO MAKE SURE YOU GET YOUR ITEM AS FAST AS HUMANLY POSSIBLE WE ARE WORKING 7 DAYS A WEEK TO MAKE THIS HAPPEN; THANK YOU FOR YOUR PATIENCE!

K2 Denali Clusters: Units have been trickling in and we have been filling them as they arrive. We heard today that Visteon expects the bulk of the preorder sale units to arrive in May so while not super fast at least we are getting an ETA which is very rare these days. Update 3/14/24 with literally no warning about 1/3 of our preorders showed up. These orders are from Mid January and we will be filling them as fast as humanly possible.

4.2″ Clusters for IOR Steering Wheel Controls: Some variants on backorder as noted in description. These are ship direct from the manufacturer so hope to have some more units here soon. 2/12/24 update: 2019’s are shipping today. If you don’t wish to wait you can upgrade to a High Country or Denali Cluster; drop us a line to discuss that option!

2018+ Regal Clusters: Early 2018 (Red Needle) units have arrived and been shipped. White needle 2018.5-2020 the part number has been superseded and the price went up (we are obviously covering this) so we are hoping there is finally some movement on these. Update 3/15/24 per GMESC “These parts actually just hit the states yesterday. They will move on rail to Detroit shortly and then need to be trucked to our warehouse. Lots of logistics there and changeover time, I am guessing we are at least a month out on these yet if not two.”

12.3″ CTS Clusters for CTS or ATS applications: We have received notification of a significant price hike on these units which we hope this is an indication that they are in production finally. Even pre chip crisis these were very hard to get however these likely fill just the same with no notice and we will ship the second we get them.

2014-2015 NAV/NON HMI’s: These are still on backorder and at this juncture we feel as though GM may just discontinue them. As noted in the description its CHEAPER if you ordered a navigation HMI or very close to the same price on the non navigation HMI to buy the CarPlay kit that comes with two brand new modules that are not only faster but have more features. Please again consider upgrading your order to the CarPlay kit!