Contact Us

White Automotive & Media Services specializes in OEM-integrated vehicle electronics, VIN programming, and factory infotainment systems.

For the fastest and most accurate answers, we recommend starting with our Shop by Vehicle tool and reviewing the product or service you are interested in. Each product page includes detailed descriptions and FAQs covering compatibility, installation, and system behavior.

Many common questions are already addressed there to help you get clear, vehicle-specific information as quickly as possible.

Order Status Questions
If your inquiry is related to order status, please review our Current Processing & Lead Times page. The same information is also available in your account dashboard under My Account → Orders, where you can view your current order status at any time.

When to contact us
Please reach out if you:
  • Have reviewed the product description or FAQ and need additional clarification
  • Need assistance with a custom application or something not listed on the site
  • Are an existing customer requiring product support
  • Have reviewed the Current Processing & Lead Times page but still need help with an order-related question
Providing these details helps us respond with accurate, VIN-specific guidance as efficiently as possible.

If you still need assistance, we are happy to help. Please complete the form below and include any relevant details so we can assist you properly.

Hours: 9AM – 5PM Eastern Monday through Friday
Phone Number
A valid VIN is required. Requests without a VIN cannot be processed.

Need help finding your VIN? It is typically located on the driver-side dashboard (visible through the windshield), on the driver door jamb label, or on your registration / insurance card.
Please include key details such as your vehicle, product, and symptoms so we can assist you quickly.
Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
For adding pictures or documents to your inquiry.