| TERMS AND CONDITIONS AGREEMENT This Terms and Conditions Agreement (the “Agreement”) is entered into by and between White Automotive & Media Services (“WAMS,” “we,” “us,” or “our”) and you (the “Customer,” “Purchaser,” or “Consumer”) upon placement of an order through www.whiteautoandmedia.com (the “Website”). By placing an order, you acknowledge that you have read, understand, and agree to be legally bound by this Agreement, WAMS’ Store Policies, Processing and Lead Times, and the additional Terms and Conditions outlined below: 1. Scope of Agreement By purchasing products or services from WAMS, the Customer enters into a legally binding contract, agreeing to the terms stated herein. 2. Intended Use All WAMS products and services are intended for off-road use only. WAMS makes no guarantees regarding their legality for on-road use or compliance with local, state, or federal laws. 3. Warranty Disclaimer WAMS does not provide any warranties, express or implied, regarding the durability, longevity, or effect of any module programming on any portion of the Customer’s vehicle. This includes, but is not limited to: • Engine components • Wiring • Emissions systems • Engine failures • Loss of vehicle control • Instrumentation inaccuracies • Transmission failures • Factory warranty claims • Any Electronic Control Unit (ECU) hardware or related wiring 4. Assumption of Risk & Liability The Customer acknowledges that all WAMS products and services undergo thorough testing; however, WAMS makes no guarantees regarding vehicle performance or safety after installation. By purchasing and installing WAMS products or services, the Customer assumes all risks, liabilities, and expenses associated with their use. WAMS shall not be held responsible for any damages, losses, or legal claims resulting from the installation or use of its products or services, including but not limited to: • Damage to the vehicle or its components • Malfunctions or failures caused by installation • Personal injury or property damage • Loss of vehicle functionality 5. Installation Responsibility If the Customer is not qualified or comfortable installing WAMS products or services, they must seek professional installation. WAMS is not responsible for any damages or issues arising from improper installation. 6. VCIM/Bluetooth Retrofit Programming WAMS provides VCIM/Bluetooth Retrofit Programming as a contracted service. Upon completion, it is the Customer’s responsibility to work with OnStar for activation and setup. WAMS shall not be liable if OnStar refuses or fails to complete the transfer. The Customer understands that: • OnStar setup may require multiple calls, technical support, or case escalation. • WAMS will not issue refunds for programming if OnStar cannot or will not activate the module. • WAMS has no means to test customer-supplied VCIM units. If the Customer sends a faulty unit, WAMS will reprogram a replacement at no additional charge (Customer pays shipping). 7. Import & Shipping Responsibilities The Customer is solely responsible for all fees associated with importing WAMS products, including but not limited to: • Brokerage fees • Import duties • Tariffs and taxes • Shipping costs for sending in modules for service 8. Freight Forwarding & Shipping Damage If a Customer uses a freight forwarder for international shipping, WAMS’ liability ends upon delivery to the U.S. freight forwarder. Any damages occurring beyond this point must be claimed directly with the freight forwarder. WAMS does not provide insurance for shipments beyond their initial delivery destination within the U.S. 9. Product Substitutions In the event of a shortage of a specific hardware part number, WAMS reserves the right to substitute an equivalent or upgraded unit at no additional cost to the Customer. WAMS will ensure that any substituted unit matches the functionality, specifications, and warranty coverage of the originally purchased item. 10. Acceptance of Terms By placing an order on www.whiteautoandmedia.com, the Customer expressly agrees to all terms outlined in this Agreement. These terms supersede any verbal or written agreements not expressly included herein. If you do not agree with any part of these Terms and Conditions, DO NOT PLACE AN ORDER. |